Privacy Policy

Last updated: January 2025

1. Information We Collect

When you use Pinger.fyi, we collect information necessary to provide our uptime monitoring service:

  • Account information: Email address, name, and password (hashed)
  • Monitor data: URLs you monitor, check results, response times, and uptime statistics
  • Payment information: Processed securely through Stripe. We do not store credit card numbers.
  • Usage data: How you interact with our service to improve the product

2. How We Use Your Information

We use your information to:

  • Provide and maintain the uptime monitoring service
  • Send you alerts when your monitors detect issues
  • Process payments and manage your subscription
  • Improve our service and develop new features
  • Communicate important updates about your account

3. Data Retention

We retain your monitoring data according to your subscription tier:

  • Free: 7 days
  • Starter: 30 days
  • Pro: 90 days
  • Team: 1 year

Account information is retained until you delete your account. You can request deletion at any time.

4. Data Sharing

We do not sell your personal information. We may share data with:

  • Service providers: Stripe (payments), Resend (email), Supabase (database)
  • Legal requirements: When required by law or to protect our rights

5. Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest. Passwords are hashed using secure algorithms. We regularly review and update our security practices.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and data
  • Export your data
  • Opt out of marketing communications

7. Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies for advertising purposes.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by email or through the service.

9. Contact

If you have questions about this privacy policy or your data, please contact us at privacy@pinger.fyi